Step 2 Click Application Storage tab and check Enable application storage. Step 1 Right-click the Prime video player window and select Silverlight. To resolve Prime Video playback problems, you can fix it by clearing Silverlight application storage. Sometime, Silverlight may cause Amazon video streaming problems. On Safari and some previous versions of Internet Explorer that doesn't support HTML5, you will have Microsoft Silverlight plugin installed in your browser to play Prime videos.
Safari (version 10 or newer on Mac OS 10.12.1 or newer). Internet Explorer (version 11 or newer). To watch Prime Video on your computer, it's great to use a browser that supports HTML5 web player. So try to use another web browser available on your computer. There could be something wrong with the browser you are using to stream Amazon Prime videos. For High Definition (HD) videos: 3.5 Mbits/sec. For Standard Definition (SD) videos: 900 Kbits/sec. Google Chrome on Linux/UNIX operating systems is also supported. If you want to play Amazon Prime Video on your computer web browser smoothly, make sure that your Internet connection meets minimum system requirements. If you have these difficulties, here are some solutions toward issues on Android or iOS devices, computers, and TVs.įix Amazon Prime video streaming problems on PC/Mac Meet minimum system requirements 
When you are watching movies on Amazon Prime Video, you may encounter the following problems: Amazon video is stuttering or lagging, the Prime video won't play, or the video keeps skipping. Part 1: Amazon Instant Video Streaming Problems
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How to Downlaod Amazon Prime to PC or Mac (opens new window)
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